2023: The Year to Minimize Toil

2 years ago thenewstack.io

Summary: This is a summary of an article originally published by The New Stack. Read the full original article here →

Last year was a tough one for many IT operations teams. The pace of digital change did not diminished, and the complex infrastructure that underpins increasingly business-critical services was beginning to creak.

Automation is the key to reducing human error, improving reliability, minimizing manual toil and optimizing stretched ITOps teams.

The Great Resignation has already imperiled ITOps teams, with rising stress levels forcing many to quit, subjecting those left behind to even more pressure.

This will have the added benefit of helping to break down silos between individual teams, such as customer service, DevOps, and engineering.

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