3 years ago

Category: Business, automation

While COVID-19 forced a fundamental shift in the way we work nearly overnight, many companies have been able to continue operations with minimal disruption, effectively transitioning to a remote workforce with speed and agility. These organizations that were further along in their digital transformation journeys before the start of the pandemic faced minimal disruption in the transition to remote work, allowing them to maintain operations during a very critical time.

Think about all of the business-critical processes that span today’s organizations—communications that are routed around in email and tracked in spreadsheets—each of these processes are digital workflows that can be automated. In fact, today’s workers spend over 30% of their days squandered in redundant or administrative tasks that can easily be automated.

A center of excellence also removes the organizational silos that can crop up in the transition to remote work by eliminating barriers and consolidating workflows.