2 years ago

Category: automation

In the tech industry, we feel like we are on the cutting edge, but in reality we are often playing catch-up to other industries. For example, the aviation industry has already learned that trying to reduce your incident count is counterproductive when trying to become more resilient.

They need to have skin in the game and be on the hook for that code being reliable. This means adopting modern tooling like observability and live debugging for more effective troubleshooting and root cause analysis.

But the truth is, that often serves as a deterrent for reading the postmortem — or ever writing it in the first place.