A New Definition of Reliability

2 years ago thenewstack.io

Summary: This is a summary of an article originally published by The New Stack. Read the full original article here →

It’s no surprise that organizations with software products are prioritizing reliability as feature #1. In the software space, when we talk about “reliability” we’re referring to https://thenewstack.io/usenix-the-3-measures-of-successful-site-reliability-engineering/.

This new form of reliability, espoused by Google in its SRE book, motivated the creation of SRE tools like https://www.blameless.com/the-comprehensive-guide-on-slis-slos-and-error-budgets.

The whole organization, including customer success, marketing, product, and sales teams will have to collaborate to build this big picture.

We hope that this foray into a new world of reliability inspires you to think deeper about the concept in your own organizations!

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