Category: Software, Business

A global survey of 1,350 business and IT executives conducted by Jigsaw Research on behalf of NTT Ltd., a provider of IT services, suggests organizations are a lot more agile in the wake of the COVID-19 pandemic, but there’s still a significant gap in terms of prioritizing agility. A full 89% of business and IT leaders agree COVID-19 has caused significant changes to their operating processes, with 87% also agreeing it has accelerated their digital transformation strategy.

A total of 91.4% respondents agreed that enabling business efficiency is a key driver for their technology strategy, with 92% of IT respondents saying their overall technology strategy is aligned either fully or partially with the organization’s business strategy needs.

A technology strategy that drives business efficiency opportunities is seen as being most crucial by 70% of operations teams, yet only 48% of IT teams said the same.

The survey found 92% of business and IT leaders agreed emerging technology is crucial for their technology strategy, but only two-fifths (41%) believed they have the technology to meet their organization’s immediate objectives.

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