3 years ago

Category: Software

I like the book, “Better Value Sooner Safer Happier” (BVSSH), by Jon Smart with contributions from Zsolt Berend, Myles Ogilvie and Simon Rohrer. It is not only a punchy title that captures much of what we do in IT, but it also has the depth and nuance that is sorely needed.

The functionality that is being shipped is often of less interest to those tasked with deployment.

Much of this is beyond the scope of influence of the service provider, where IT operations (including site reliability engineering) and IT service management concern themselves with ensuring that the systems are performing well and that the users have access to the systems.

It is of value to someone.