Organizations utilize hundreds, sometimes thousands, of vendors to handle their day-to-day production, workflow, and business processes. A Vendor Management System (VMS) is a software solution that helps organizations manage, monitor, and optimize all aspects of their working relationship with outside suppliers and service providers.
These include: https://www.upguard.com/blog/7-tips-vendor-selection: Researching and selecting products or critical services for your organization’s operations occurs during the procurement process Vendor Onboarding: Once a vendor is selected, they move through the onboarding process, which includes providing information, tools, and any access to activate new vendors https://www.upguard.com/blog/vendor-relationship-management Throughout a vendor’s lifecycle, your organization will want to deepen its relationship with them to gain maximum value from the partnership https://www.upguard.com/blog/vendor-risk-management Also known as VRM, this is a set of practices to reduce any risk that may occur through your vendors—which could impact your business, supply chain, or compliance with regulations Performance Management: Includes ongoing evaluations to identify how your vendors are performing and if they are meeting set KPIs Contract Management: Creating and executing vendor contracts, maximizing operational and financial outcomes, and minimizing risks Compliance Management: Ensuring a vendor’s compliance with your company’s statutory, legal, and technical requirements SLA Management: Managing Service-Level Agreements (SLAs) refers to the tracking and completion of any terms outlined in contracts between the vendor and organization An organization’s vendor management process typically has six key stages, including: Researching and Selecting Vendors: In this stage, organizationshttps://www.upguard.com/blog/7-tips-vendor-selection in the existing market that are properly aligned with organizational needs and can provide the best value Contract Negotiations: Once selected, the contract negotiation stage involves defining terms and measures that establish a mutually beneficial and legally compliant vendor agreement Vendor Onboarding: In this stage, vendors are integrated into an organization’s systems, go through policy training and procedures, and establish communication channels within the organization Monitoring Performance and Managing Risk: Throughout this stage, organizations measure vendor performance against any KPIs while examining proactivehttps://www.upguard.com/blog/what-is-third-party-risk safeguards Payment Collection and Processing: This stage includes verifying vendor invoices and maintaining transparent financial records, ensuring efficient payment collection and processing Feedback from Vendors: Organizations should collect constructive feedback during this stage, which can enhance the relationship between vendor and organization through continual improvement and alignment
Organizations seeking a vendor management system should evaluate their current vendor management processes' needs, scalability, and challenges.