3 years ago

Troubleshooting it’s a very interesting skill-set. People are always fixing bugs but very little we are talking about bugs(investigations). Being able to run investigations(Fix bugs) is a must-have skill in a cloud / distributed systems world that we live. I believe troubleshooting is someting much more strong in SRE/DevOps than it is on engineering. I deeply believe we can and we should improve our debugability tools, tricks, and techniques not only because we want to build better user experiences in digital products but also because we want to spot major trends and fix and improve our overall engineering process and products.