In today’s fast-paced digital era, conversational AI chatbots have emerged as a game-changer in delivering efficient and personalized user interactions. FAQs form a significant portion of user queries in various domains, such as customer support, e-commerce, and information retrieval.

With Rasa, you can build chatbots that understand user intents, extract relevant information, and provide contextual responses based on the conversation flow. https://github.com/RasaHQ/rasa allows developers to build and deploy conversational AI chatbots and provides a flexible architecture and powerful NLU capabilities (Figure 1).

This configuration file defines several intents, which represent different types of user inputs that the chatbot can recognize.

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