Today’s organizations are stuck in a bind. Overwhelmingly, they want to embrace digital transformation to work more efficiently and deliver the experiences customers and employees crave.
But organizations can supercharge their use of such tools further, with a few simple steps. Because they work partly by analyzing text similarity, organizations should try to be as consistent as possible when naming service resources and entities.
With less time spent firefighting and more on innovating, AIOps can empower engineers and developers to drive bigger strategic gains for their organizations.