A few friendly words of encouragement and clear guidance are sometimes all it takes to welcome someone new to an open source community. At an event you might say “Welcome!

Online, the best way to welcome new community members is through good documentation and good governance, according to https://twitter.com/geekygirldawn director of open source community strategy at VMware, and https://twitter.com/celeste_horgan, staff technical writer at Stripe, who presented talks on these topics in the open source track at KubeCon.

While governance is best established in the early days of an open source project, documentation evolves over time, depending on the size and needs of the project.

Watch the KubeCon presentations on governance and documentation for more ideas on how to build welcoming open source communities.

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