Source: thenewstack.io
How and Why to Respond to Incidents the Right Way
No matter how well run an application is, eventually it will have problems. These problems could occur thanks to many things: code/infrastructure changes, bugs in your application, weird input from users, backhoe incidents, even cosmic rays. No matter how well made your application is, something will cause a problem in your application at some point.
A common misunderstanding of “incident response” is that it’s really about “outage response” — dealing with times when your application becomes unavailable.
A robust incident response tool and the right mindset to eliminate incidents are two key factors in operating a well-designed application.
A common misunderstanding of “incident response” is that it’s really about “outage response” — dealing with times when your application becomes unavailable.
A robust incident response tool and the right mindset to eliminate incidents are two key factors in operating a well-designed application.
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