We say it time and again, https://thenewstack.io/platform-engineering/ is inherently socio-technical. The technology cannot enable developers without a true understanding the developer experience.
The approach, his team assumed, should result in: Shorter time to market.
The platform team turned its attention to the main tools interacted with to look to rebuild a better developer experience.
Their overall goals for developer experience became to: Reduce lead time to less than 15 minutes.