3 years ago

The answer to the above question could be given on a 0-10 scale. Based on the number given, they could be clustered into the following groups: The answer to the above question summarizes many emotions, thoughts, and perceptions about the managers, engineering group, and the company. It is such a straightforward and quick question to ask that you could probably ask your engineers every month or quarter.

Your objective is to find what clicked and if that is due to one of your right steps, make sure to maintain it.

When technical executives summarize the score that represents the engineering group, they discard the passives completely and does the following calculation: If 5 of 20 engineers are promoters and 3 of 20 are unhappy, you get: That is positive and a good thing.