Source: thenewstack.io
How to Write Meaningful Retrospectives
When done right, these elements help you better understand an incident, what it reveals about the system as a whole and how to build lasting solutions. In this article, we’ll break down how to elevate these seven elements to produce more meaningful retrospectives.
By expanding your message to stakeholders in this way, they’ll understand that their pain has been understood, and addressed systematically and enduringly.
This is also an opportunity to improve your incident-response policies, your tools of measuring the impact of incidents (like SLOs), your monitoring setup and even your retrospective standards.
All of this information can be overwhelming, so use this part of the retrospective as a way to make the incident approachable for future study.
By expanding your message to stakeholders in this way, they’ll understand that their pain has been understood, and addressed systematically and enduringly.
This is also an opportunity to improve your incident-response policies, your tools of measuring the impact of incidents (like SLOs), your monitoring setup and even your retrospective standards.
All of this information can be overwhelming, so use this part of the retrospective as a way to make the incident approachable for future study.
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