Source: medium.com
How We Use Blameless to Power Remote Work
As with all other companies, the Blameless team is adapting to a world of remote work where distributed teams will need to get better than ever at staying aligned and efficient. We’ve been relying on Blameless more and more to improve how we collaborate virtually.
To be prepared for those incidents, both customer and engineering, we use Blameless’ automated incident resolution and incident retrospective capabilities to ensure that we’re handling issues as they come and learning from them to improve our reliability and development velocity, all while our teams are working remotely.
After an incident, it’s important for our team to dig into why an incident occurred, and work to learn from the experience.
Once we have the timeline, we move to our analysis page and begin to write personal narratives of what occurred.
To be prepared for those incidents, both customer and engineering, we use Blameless’ automated incident resolution and incident retrospective capabilities to ensure that we’re handling issues as they come and learning from them to improve our reliability and development velocity, all while our teams are working remotely.
After an incident, it’s important for our team to dig into why an incident occurred, and work to learn from the experience.
Once we have the timeline, we move to our analysis page and begin to write personal narratives of what occurred.
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