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On any given day, we use rideshare apps to get from one place to another. We check public transportation apps to see when the next train is arriving at the station.
By balancing error prevention and awareness, developer teams can avoid broken code in production, decrease time to resolution, and, ultimately, improve service uptime.
Five nines, or 99.999% uptime, is a mere 5.26 minutes of downtime per year.
For example, if revenue is not negatively impacted by 99% uptime, then two or three nines is a good goal.
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