DevOps Articles

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Incident Management at idealo

6 years ago medium.com

Summary: This is a summary of an article originally published by the source. Read the full original article here →

Gerrit: Oliver, to start things off, tell us a bit about yourself and your connection to incident management. Oliver: I have been working here as an Agile Coach for three years now, mostly with operations teams. It is standard for an operations unit to have an incident process in place.