3 years ago

by No organization would create and offer products without having a plan for how to manage them, and the very same thing is true for APIs. In order to manage APIs effectively, it is important to treat them as products, or rather, to make APIs part of the product management practice. And while KPIs are not the only thing necessary for managing APIs as a product, it is important to have them so that there are clear objectives about what should be achieved, and clear ways of how to measure progress and success.

KPIs for measuring revenue and growth, and for measuring the consumption of services.