3 years ago

Observability provider Lightstep has upgraded its platform engine to offer application-performance analysis that addresses what the company feels are rampant shortcomings in observability and current monitoring tools and processes. In this way, Change Intelligence, which is now what the company describes as the “engine” of Lightstep’s observability platform, was designed to provide straightforward analysis while running under the hood and performing enormously computationally difficult tasks.

Change Intelligence specifically addresses this, the single most important question in all of monitoring and observability: What caused that change?,” Lightstep’s Ben Sigelman, CEO, co-founder, co-creator of the OpenTelemetry project and a former Googler, told The New Stack.

Since DevOps engineers are stuck in their monitoring tooling anyway, they inevitably try to solve ‘observability problems’ with their conventional monitoring tools, and that doesn’t work, because monitoring tools are okay at revealing when critical symptoms change, but they’re terrible at explaining why those changes occur,” Sigelman said.

The key point is “there’s almost always a change that leads to these sorts of problems — again, either a change in the software, the infrastructure or the workload,” Sigelman said.