2 years ago

Category: Business, Database, Infrastructure, automation

The following is an incident report for the Logit.io platform outage which occurred in the early hours of March 10, 2021. The platform is deployed in multiple data centres across the US, EU and UK, unfortunately, a major fire broke out in one of the data centres in the EU where Logit.io had a number of servers. Logit.io deploys its platform in a highly available manner, however, due to the impact on the data centre, this made some parts of our platform unavailable. As soon as the data centre outage started to affect Logit.io systems our uptime monitoring alerted us immediately and called the on-call engineers to respond.

Due to the impact of the outage, the Incident Management team began enacting our disaster recovery plan (DRP).