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Plan for a successful ITIL implementation

5 years ago searchdatacenter.techtarget.com

Summary: This is a summary of an article originally published by TechTarget Data Center. Read the full original article here →

Axelos, a joint venture spearheaded by the United Kingdom and Capita PLC, maintains ITIL. Due to its widespread acceptance, ITIL is now mapped in ISO 20000- 11:2015, the first such mapping allowed by the International Organization for Standardization.