If you’re an organization building a platform engineering team, that team’s new customers are application developers. This may seem obvious, but it’s a huge shift from the usual way infrastructure builders think about their job.

Having studied platform engineering teams that have built and run these platforms over the years, we’ve found that is the organizations that see the most successful adoption are the ones that switch to a product mindset and consider their internal developer teams as their customers.

Autonomous delivery teams can make use of the platform to deliver product features at a higher pace, with reduced coordination.“

When you start with the developers, you’ll find the most impactful problems that the platform engineering team can solve.

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