https://aws.amazon.com/devops-guru/ is a fully managed AIOps service that uses machine learning (ML) to quickly identify when applications are behaving outside of their normal operating patterns and generates insights from its findings. Various customers already utilize Incident management systems like https://www.servicenow.com/ to identify, analyze and resolve critical incidents which could impact business operations.
In this blog, we will be capturing all DevOps Guru insights and will be performing actions on ServiceNow for the below DevOps Guru events: DevOps Guru New Insight Open DevOps Guru New Anomaly Association DevOps Guru Insight Severity Upgraded DevOps Guru New Recommendation Created DevOps Guru Insight Closed
Enable DevOps Guru for your applications by following these https://docs.aws.amazon.com/devops-guru/latest/userguide/getting-started-enable-service.html or you can follow this https://aws.amazon.com/blogs/devops/gaining-operational-insights-with-aiops-using-amazon-devops-guru/ to deploy a sample serverless application that can be used to generate DevOps Guru insights for anomalies detected in the application.
The DevOps Guru ServiceNow Connector application is available in the AWS Serverless Application Repository which is a managed repository for serverless applications.