2 years ago

https://www.linkedin.com/in/ali-siddiqui-4bb3921/ While the technology for monitoring systems and applications has changed dramatically over the years, the way we measure performance and availability hasn’t changed much at all. But it might be time to think differently about the metrics we use when it comes to managing our IT systems. Most IT organizations use fairly standard metrics to assess operational performance: application performance and availability, service-level agreement (SLA) fulfillment, incident number and severity, and mean time to repair (MTTR). When these numbers perform well, we know that our systems are generally stable, our teams and their workflows are well-balanced, we are managing issues competently, and we are recovering quickly when there are problems.

Too much data means more time to comb through the data to find any sort of actionable insights.