Category: Software, Business, Data, automation

Home » Blogs » DevOps in the Cloud » SaaS : The Dirty Secret No Tech Company Talks About

Software as a service (SaaS) in its purest form is amazing—like compound interest, it grows upon itself and just keeps growing.

The more SaaS companies I’ve seen, the more I’ve witnessed great companies forced to become service businesses to scale.

As with all things that involve consultants, it’s going to take longer and cost more to get your product(s) live.

As I studied it, the issue became more and more clear: Adding more heads to an org, coupled with tons of manual processes, actually decreased operating leverage in the businesses.

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