1 year ago

Whether or not adding Generative Pre-trained Transformer 3, or GPT-3, as an AI feature in your application will actually help users, software companies are doing it anyway for two main reasons: No. 1, it actually is highly likely to be an advantage for users, no matter what the results of queries may be; and No. 2, it’s just cool. Following other hyperscale software makers such as Microsoft (a $10 billion investor/partner with GPT-3 parent company https://thenewstack.io/openai-algorithm-allows-ai-to-learn-from-its-mistakes/), Shopify, Instacart, Snapchat and others, Salesforce today revealed at its Trailblazer Summit in San Francisco that it has incorporated the white-hot generative AI feature into its home-brewed Einstein application to serve five of its platform services under the name EinsteinGPT.

Generative AI is a category of AI algorithms that generate new outputs based on the data on which they have been trained.

Einstein GPT infuses Salesforce’s proprietary AI models with generative AI from a vast ecosystem of partners and real-time data from the Salesforce Data Cloud to unify all of a company’s customer data.

Salesforce Ventures also announced the launch of a $250 million Generative AI Fund to support the startup development of generative AI applications.