3 years ago

by Too often, organizations lacked a proactive approach to reliability, instead of relying on a reactive break-fix model.

So much so that my company commissioned an annual survey of SREs to get the inside scoop on their experiences.

More than 40% of SREs said that half their work or more consists of “toil”—mostly manual, repetitive tasks that could be automated.

Just as though, by making some changes in processes and priorities, companies can empower their SREs to work more proactively and effectively.