When you move business-critical applications or infrastructure to the cloud, https://sre.google/ (SRE) emerges as an extremely important enterprise function. But what is SRE, and what do the acronyms that come along with it — SLI, SLO, and SLA — stand for?

Now we’ll take a closer look at SLIs, SLOs and SLAs, and recommend some best practices for each.

SLIs, SLOs and SLAs are key to measuring the customer experience of software-based businesses.

And by focusing on highest-priority use cases, we are building the foundations for a culture of SLOs, SLAs and SLIs.

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