Category: artificial-intelligence

by We have already seen how you can use the user’s own words in your bot’s reply.

This can be useful for slightly misspelled inputs like the following: User: Do you have a store in berlnBot: Yes, we have recently opened a brand new store in berln!

In this dialog, both the user and the bot are referring to the city ‘Berlin’ which the user has misspelled.

As ‘berln’ is both missing an ‘i’ and is lowercased, we have to take the following steps to get it correct in our bot’s reply: We start from the ‘User wants to know if we have a store in city’ flow which we have created and extended earlier.

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