1 year ago

Every organization wants to set up an efficient incident response process, use modern https://www.squadcast.com/it-on-call-scheduling-software and practice on call in a way that’s better, less stressful and actually works to improve their incident response processes, uptime and reliability. https://www.linkedin.com/in/prakya/?originalSubdomain=in If you belong to a team that’s doing any DevOps, site reliability engineering, operations or development, even if you have https://www.squadcast.com/blog/traditional-vs-modern-incident-response at your disposal and have set up incident response processes, the odds of getting paged can still be high.

Keep Your On-Call Teams Incident Ready: Ensure that your teams know what’s coming when going on call and that they feel fully prepared for it.

To ensure that your team understands this, you can start with: Going through existing runbooks to understand the resolution process.

We ensure that incidents with high severity or moderate to high impact will have a postmortem report outlining the incident and resolution process.