3 years ago

A common configuration of teams that are involved in the development and support of products is one based on “DevOps” culture & principles. In order to break down development & maintenance silos, in these teams you will find various skills in these teams that are responsible for building and providing support of the product. Often in an enterprise, these might be referred to as, clusters, stream aligned or “Product Teams”.

I refer to a product in this case meaning something that is designed, built and operated by a group of people that creates a service where value is co-created between the user and provider.

For a great users experience, It’s essential the basics for enabling and providing awesome support are in place.