1 year ago

“All of these systems are fundamentally people and machines. And there’s no getting away from that for a very long time — hopefully, a very, very long time.

While we don’t have an incident report or postmortem from this week’s Twitter API outage, there are some guesses.

This is why, like all things brittle, the Twitter system should be handled with care.

You don’t want people having reliability and stability and comfort when they’re competing with you,” so you stop making sure there are people caring for the APIs, or the people who run them, or their users.