Source: thenewstack.io
When Seconds Matter: Harnessing Real-Time Digital OperationsCategory: Business, automation, artificial-intelligence
https://www.linkedin.com/in/vivianschan/ Pressure on technical leaders to deliver on digital customer experiences has never been greater. Digital teams are stretched thin to not only deliver the innovation, speed and continuous uptime that helps to drive this customer experience but also cost savings, IT efficiencies and more.
On average, https://itsm.tools/wp-content/uploads/2018/03/10-Common-ITIL-Myths-Busted.pdf are caused by changes introduced to the system, so digital acceleration inherently increases the chance for digital incidents that can threaten a brand’s customer experience and reputation.
The challenge for technical leaders is to minimize the time spent firefighting incidents to ensure that enough resources are spent on innovation without affecting customer experience.
But with AI-powered real-time operations, technical leaders have an answer, one that will proactively enable them to keep the lights on and delight customers.
On average, https://itsm.tools/wp-content/uploads/2018/03/10-Common-ITIL-Myths-Busted.pdf are caused by changes introduced to the system, so digital acceleration inherently increases the chance for digital incidents that can threaten a brand’s customer experience and reputation.
The challenge for technical leaders is to minimize the time spent firefighting incidents to ensure that enough resources are spent on innovation without affecting customer experience.
But with AI-powered real-time operations, technical leaders have an answer, one that will proactively enable them to keep the lights on and delight customers.
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