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Business Metrics - The Good, The Bad and The Ugly

Apr 15, 2019 - DevOps Lisbon
Business Metrics - The Good, The Bad and The Ugly

In this meetup we will have Chris Young coming from London to give us an expert talk on business metrics that focus on real examples (the good and the bad) rather than just the theory (although there will be probably some of that too). Chris is a highly rated speaker and has a wide range of experience, such as BBC's agile transformation and others.

We are sure you'll once again have the fantastic opportunity to learn a lot. And share your experiences with the community with some drinks and food, as usual.

Doors open at 19:00 and talks will start at 19:15 sharp, please be on time!

We will have a book to raffle among those who arrive before 19:15!

Talk: Business Metrics - The Good, The Bad and The Ugly
Speaker: Chris Young

Sharing business metrics can be a great enabler of collaboration between product, commercial, development and operations. They provide a common reference point and help sort fact from opinion. They inform our decisions and prompt useful conversations.

But are they always all they seem; and when do they stop being helpful and start causing harm?

In this session we will look at examples of metrics from development and operations and use them to explore issues of provenance, cleanliness and bias. We’ll look at how the sharing of metrics can have a different impact on different audiences.

We’ll share takeaways on how to establish and grow a metrics practice that is helpful to everyone in the business.

Chris is the co-author, with Mattia Battiston of Team Guide to Metrics for Business Decisions (sample chapter available at bizmetricsbook.com). He has been leading engineering teams since 1999. He was pivotal in the BBC’s adoption of agile in[masked]. Since then, he has worked for broadcasters and video platform owners including Dish Network in the US and Deutsche Telekom in Europe.

Chris is an active member of the lean/agile/DevOps community, speaking at meetups and conferences across Europe including GOTO Berlin, Agile Cambridge, CukeUp and QCon. His favourite language is Python.

DevOps Lisbon

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