We all want to improve our organizations, but "let's be better" doesn't come with actionable takeaways. Matt Stratton will chart a path for real-life service delivery with an operability approach.

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The Lifecycle of a Service - Matt Stratton

Services are the backbone of our systems. They are the pieces that make up our businesses—whether they are literal microservices or functional components of a traditional application, we can’t do the computer thing without services.

When it comes to a service in your organization, who’s responsible for it? The cast of characters involved in the lifecycle of a service is more than just software engineers. It can include program managers, product owners, sustainability teams (SREs/operations engineers), and business stakeholders, to name a few. We'll talk about managing a service in production and understanding how that process affects your organization.

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Matt Stratton is a DevOps Advocate at PagerDuty, where he helps dev and ops teams advance the practice of their craft and become more operationally mature. Matt is the founder and co-host of the popular Arrested DevOps podcast, as well as a global organizer of the DevOpsDays set of conferences.

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Registration, sponsorship, and CFP are open for devopsdays Minneapolis, August[masked]: https://devopsdays.org/minneapolis

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Venue sponsor: SPS Commerce (https://jobs.spscommerce.com/)
Food & drink sponsor: Couchbase (https://www.couchbase.com/)
Dinner & drinks will be served.

6pm: Doors open
6:30pm: Sponsors & Presentation
After the presentation, there will be a discussion/social time.
9pm: end